Hmmm...

Volvo Makes Aftersales Parts, Service Information More Accessible

Auto manufacturer deploys global Web-based parts, service information system from Enigma

Burlington, MA — August 8, 2005 — Volvo Car Corp. recently rolled out Enigma Inc.'s a global aftersales parts and service information system built on the Enigma 3C Platform.

Now, mechanics at 3,000 dealers and 12,000 independent motor traders worldwide can use the vehicle identification number (VIN), or other key identifiers such as model, model-year and trim package, to access specific and up-to-date parts, pricing and repair information for any Volvo automobile.

Enigma said it is ensuring that mechanics around the world have direct access to all of the latest service information and can find and order parts with the click of a mouse. Volvo dealers have full online and offline support, meaning that each shop or mechanic has the choice of accessing service information via the Internet or from a DVD that can be updated with remote downloads. Independent repair shops can access the complete application via the Internet, giving them a replacement for the static paper or electronic manuals they have traditionally ordered from Volvo. [...]

I wonder if they'd let shade-tree mechanics use that? Might have to do a little research...